Terms & Conditions


This website and content is owned by Ruby & Scarlet, with the exception of certain product images which we have used with the permission of the supplier.  If you wish to use any content, including images, from this website, please contact us to ask our permission.  Any unauthorised use of our website and/or its images is prohibited.

Throughout our website, the terms “we”, “us” and “our” refer to Ruby & Scarlet. 

Any dealings with use are subject to the laws of England and Wales.

Order Cancellation

The Direct Selling Regulations give you the legal right to cancel your order within 7 working days of receiving your ordered items.  Please return the items to us in the condition they were dispatched to you.  Once we receive them back we will refund or exchange, according to your preference.

Whilst we aim to always honour your order, we do reserve the right to cancel your order at any time prior to dispatch.  We will, however, contact you to advise you that we have been unable to fulfil your order and arrange to fully refund any money you have paid.


All prices shown on our website do not include delivery charges, which will be added at check-out.  We reserve the right to change any advertised prices at any time.

Data Privacy

Any information you use in placing your order or signing-up to our notifications is kept strictly confidential.  We do not retain any of your payment information.  Ruby & Scarlet is fully compliant with GDPR regulations.